Terms of Use

Last Updated: 07/13/2026

Welcome to Norcal Ice. By accessing or using our website, you agree to comply with and be bound by these Terms of Use. Please read them carefully.

  1. Acceptance of Terms
    By using our website, you agree to be bound by these Terms of Use and any other guidelines or rules applicable to our services. If you do not agree with any part of these terms, you must not use our website.
  2. Use of the Website
    You may use our website for lawful purposes only. You agree not to use the website in any way that could damage, disable, or impair the site or interfere with any other party’s use of the website.
  3. Intellectual Property
    All content on this website, including text, graphics, logos, and images, is the property of Norcal Ice or its content suppliers and protected by copyright laws. You may not reproduce, distribute, or create derivative works from any content on this website without our express written permission.
  4. User Accounts
    If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
  5. Limitation of Liability
    Norcal Ice will not be liable for any damages arising from the use or inability to use this website or any content, services, or products provided through this website.
  6. Changes to Terms
    We reserve the right to modify these Terms of Use at any time. Any changes will be posted on this page, and your continued use of the website after such changes are posted constitutes your acceptance of the new Terms of Use.
  7. SMS Terms & Conditions
    • SMS Consent Communication: By providing your mobile phone number and opting in to receive SMS communications from Norcal Ice, you consent to receive text messages related to our products and services. Phone numbers collected as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
    • Types of SMS Communications: If you have consented to receive SMS messages from Norcal Ice, you may receive text messages regarding:
      • Customer service and support
      • Order confirmations and updates
      • Delivery scheduling and notifications
      • Account-related communications
      • Billing or invoice notifications, when applicable
    • Message Frequency: Message frequency will vary depending on your interactions with us and the services you request. You may receive up to 7 SMS messages per week regarding your orders, deliveries, account status, or customer support inquiries.
    • Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and service plan. Charges may vary for domestic and international messages.
    • Opt-In Method:
      • You may opt in to receive SMS messages from Norcal Ice by:
        • Submitting a form through our website and providing consent to receive SMS communications.
    • Opt-Out Method: You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. You may also contact us directly at [email protected] to request removal from our SMS messaging list.
    • Help: If you need assistance with our SMS messaging service, reply HELP to any text message or contact us at [email protected].
    • Additional Options: You are not required to consent to SMS communications. If you do not wish to receive text messages from Norcal Ice, simply do not select the SMS consent option on our online forms.
    • Standard Messaging Disclosures:
      • Message and data rates may apply.
      • Message frequency may vary.
      • You may opt out at any time by replying STOP.
      • For assistance, reply HELP or contact us at [email protected].
      • Please review our Privacy Policy and these Terms of Use for additional information regarding your rights and our data practices.
  8. Governing Law
    These Terms of Use are governed by the laws of the State of California, without regard to its conflict of law principles.

Contact Us
If you have any questions about these Terms of Use, please contact us at [email protected].